data in transit
Trust and control
Public policies and verifiable controls.
Trust is not built from customer logos or generic promises. Pappery publishes its policies, limits, live status, license notices, and routes for exporting or deleting an account.
administrative protection
account export link
Layered security
Sessions use secure, HttpOnly, host-only, same-site refresh cookies; access tokens stay in memory. Data is encrypted in transit and at rest.
The platform uses request limits, least privilege, administrative audit, MFA, and owner-scoped access.
Ownership and portability
Your documents remain yours. Download .ppry files and request an account data export from Settings.
Account deletion stops new writes, verifies subscription cancellation, erases private objects, and removes identity through a recoverable job.
Status and help
The status page makes a live API check; it does not invent uptime history or an SLA. Support explains what evidence to include.
Save, export, and billing incidents should include UTC time and the exact visible message.
Pappery
Review the details before you trust.
Policies and third-party notices are available without signing in.